Frequently Asked Questions
We love to hear feedback and experiences from our guests. Here are some examples of people’s experiences staying at our park.
Arrival & Departure
Yes, if you require a check in after 9pm please contact us to arrage self check in please contact us to make arrangements for a late check-in.
Check-out time for all guests is 10:00am (you can check-out any time prior to 10:00am)
Accommodation
The number of guest per room varies by room type. It may be possible to accommodate extra adults and children on rollaway beds or porta-cots if there are insufficient fixed beds in the room type you have selected. Please contact us to check if this is possible for your booking.
Yes, all rooms come with beds made up. Towels are provided for motels and chalets. The park standard cabins do not have towels provided, but they can be hired if required.
Yes, we have (non-powered) tent sites.
Yes, we are happy to accommodate campers who sleep in station wagons or utility vehicles.
Visitors & Pets
Yes you can have visitors - all visitors are required to check in at the office prior to entering the park.
Yes, we are pet friendly. We do not allow pets in the fixed accommodation units (they need to be bedded in your vehicle or specialty trailer, refer to our policies for further details). We have a secure paddock area for exercising dogs. There is also a large dog park and agility facility in the Groynes reserve, which is directly opposite our park.
Location
We are 10 minutes north of the Christchurch airport. It will take about 20 minutes to get to the city centre, in peak traffic allow 45 minutes.
There are two supermarkets, a shopping centre, a fuel station and several restaurants a short drive from our holiday park. We are also 5 minutes drive from most of the camper van and car rental operators.
Airport Transfers & Vehicle Storage
Yes, for guests staying in fixed accommodation units (motels, chalets and cabins), you are entitled to one transfer per stay.
Please see our details and policies for Airport transfers here.
Unfortunately we are no longer able to offer free shuttle service. The Christchurch airport company has now imposed a fee for commercial shuttles that enter the airport, we now have to charge $10 per trip to recover that cost.
When you choose to stay with us, we will be happy to store your vehicle free of charge (for up to 2 weeks) while you are overseas. We are also able to store vehicles (including caravans and campers) for extended periods on a commercial basis. This offer is for guests staying in fixed accommodation units (motels, chalets and cabins). Please contact us for details.
Facilities
Our WIFI is pay per use. We provide 250Mb/24hours complimentary WIFI to guests in the fixed accommodation units.
No, showers are free.
No we do not operate a shop on site. We do carry a small range of toiletries for guests. There is a vending machine in the kitchen block with an assortment of snacks and cold drinks.
Yes, we have a TV lounge.
Yes we have a kitchen with a number of gas cook tops, microwave ovens and toasters and jugs. We do not provide cutlery or crockery. However we do have packs containing all necessary cooking utensils and crockery and cutlery for hire.
Yes, we have a guest laundry with coin operated washing machines and dryers. There are two clothes lines for guests use. We also sell washing powder for guests use.
Yes we have a small playground on site. Directly opposite our park is the Groynes recreational area. This has 3 large children’s playground areas as well as BBQs and picnic areas.
Policies
All payments are due on the day of arrival. Bookings made through third party channels (on line travel brokers) will be pre-charged on the morning of arrival.
Free cancellation applies up to 48 hours prior to the date of arrival. Cancellations made within 48 hours of date of arrival will forfeit deposits ($50 or 10% of the booking value). No shows will incur one night’s full accommodation fee.
Check in is from 10am through to 9pm. When booking please assist us by noting your planned check in time in the appropriate box on the booking form.
If you are planning to arrive after 9pm please contact us to arrange for your check in.
Infants (<4 years old) are free of charge. Children’s rates apply to 4-14 year olds. Any persons older that 14yrs are charged as adults.
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Bookings
Contact Us
219 on Johns
Motel and Holiday Park
219 Johns Rd, Belfast, Christchurch 8051
Ph. 03 323 8640
Free Ph. 0800 476 9637
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